Privacy Policy
Effective Date: April 30, 2026
1. Introduction
DeFOUW Automotive (“DeFOUW Chevrolet,” “DeFOUW Nissan,” “DeFOUW BMW,” “DeFOUW Collision,” “DeFOUW,” “we,” “us,” or “our”) is committed to protecting your personal information and maintaining transparency about how we collect, use, and share it.
This Privacy Policy explains how we handle your information when you visit our website, communicate with us, or use our services. This policy is designed to comply with applicable federal and state laws, including the Federal Trade Commission Act, the Gramm-Leach-Bliley Act (GLBA), the Indiana Consumer Data Protection Act (ICDPA), and other applicable U.S. privacy laws.
2. Information We Collect
a. Information You Provide Directly
Name, address, email address, and phone number
Driver’s license information
Vehicle purchase, lease, and service information
Payment and transaction details
Credit, income, and employment information for financing purposes
b. Information Collected Automatically
IP address and device identifiers
Browser type and operating system
Website activity including pages viewed, clicks, and session duration
Cookies, pixels, and similar tracking technologies
c. Information from Third Parties
Credit bureaus and financial institutions
Vehicle manufacturers and warranty providers
Marketing and analytics providers
Vehicle history and data service providers
3. How We Use Your Information
Facilitate vehicle sales, leasing, financing, and service operations
Process transactions and maintain records
Respond to inquiries and customer support requests
Coordinate appointments and service communications
Improve website functionality, products, and services
Analyze website usage and operational performance
Detect and prevent fraud or security incidents
Comply with legal and regulatory obligations
4. Cookies, Tracking, and Advertising Technologies
We and our third-party service providers may use cookies, pixels, web beacons, and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
You may manage cookie preferences through your browser settings. Disabling cookies may impact website functionality.
5. How We Share Information
We may share personal information with service providers and vendors that perform operational services on our behalf, including website hosting, technology support, communication services, analytics, financing support, payment processing, and dealership operational systems.
These service providers are authorized to use personal information only as necessary to provide services to DeFOUW Automotive and may not use personal information for their own marketing or promotional purposes.
6. Data Sharing Transparency
DeFOUW Automotive does not share, sell, rent, transfer, or disclose mobile information, phone numbers, SMS consent data, or consumer personal data to third parties, affiliates, or external organizations for their own marketing or promotional purposes.
Any permitted sharing of personal information is limited to service providers performing operational or business support services on behalf of DeFOUW Automotive. These providers are contractually required to use personal information solely to provide services to DeFOUW Automotive.
Personal information may be disclosed where required by law, legal process, government request, or to protect the rights, property, or safety of DeFOUW Automotive, our customers, or others.
7. Communications and Text Messaging
DeFOUW Automotive may communicate with you via phone, email, or conversational SMS text messages regarding your inquiry, transaction, appointment, vehicle service, financing process, or relationship with our dealership.
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, maintain business records, resolve disputes, and enforce agreements.
9. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information and prevent unauthorized access, use, disclosure, or sharing of customer data.
Despite these safeguards, no method of electronic transmission or storage is completely secure.
10. Your Privacy Rights
Request access to personal information we maintain
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Request information about how personal information is used
Opt out of certain data processing activities where applicable
11. Indiana Privacy Disclosures
Indiana residents may have additional rights under the Indiana Consumer Data Protection Act (ICDPA), including rights related to access, correction, deletion, and opting out of certain data processing activities.
12. Financial Privacy Notice
Certain personal information collected in connection with financing activities may be subject to the Gramm-Leach-Bliley Act (GLBA). Separate financial privacy notices may apply where required by law.
13. Children’s Privacy
Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.
14. Third-Party Websites
Our website may contain links to third-party websites. DeFOUW Automotive is not responsible for the privacy practices or content of third-party websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of our services following updates constitutes acceptance of the revised policy.
16. Contact Information
DeFOUW Automotive
Attn: Privacy Officer
320 Sagamore Parkway S.
Lafayette, IN 47905
Phone: 765-449-2882
Email: [email protected]
Acknowledgment
By using our website or services, you acknowledge that you have read and understand this Privacy Policy.
