Terms and Conditions
SMS Terms & Conditions
Effective Date: May 21, 2026
By providing your mobile phone number and opting in to receive conversational SMS text messages from DeFOUW Automotive, including DeFOUW Chevrolet, DeFOUW Nissan, DeFOUW BMW, DeFOUW Collision, and affiliated operations (“DeFOUW,” “we,” “us,” or “our”), you agree to these SMS Terms and Conditions.
SMS Messaging Program
By opting in, you agree to receive conversational SMS text messages from DeFOUW Automotive related to your inquiry, transaction, appointments, service, or relationship with our dealership.
Message type: Conversational messages
Message frequency varies. On average, customers may receive 1–3 messages per month unless engaged in an active conversation with our team.
Message and data rates may apply.
Consent is not a condition of purchase.
Reply STOP to opt out at any time.
Reply HELP or INFO for assistance.
Opt-In Consent
Customers may opt in to receive conversational SMS text messages from DeFOUW Automotive through phone conversations, in-person interactions, website forms, online chat features, service scheduling processes, paper forms, or other consent methods permitted by law.
Verbal Opt-In Disclosure
When verbal consent is obtained, dealership staff provide the following disclosure:
“Do you agree to receive conversational SMS text messages from DeFOUW Automotive related to your inquiry, appointments, service, transactions, or relationship with our dealership? Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP or INFO for assistance. Consent is not a condition of purchase. You can view our Privacy Policy at https://defouw.com/#privacy.”
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, you may receive one additional message confirming your opt-out request.
Help Instructions
For assistance, reply HELP or INFO or contact DeFOUW Automotive using the contact information below.
Message Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and third-party service providers.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Customer Support Contact Information
DeFOUW Automotive
Attn: Privacy Officer
320 Sagamore Parkway S.
Lafayette, IN 47905
Phone: 765-449-2882
Email: [email protected]
Changes to Terms
DeFOUW Automotive reserves the right to modify these SMS Terms & Conditions at any time. Updates will be posted with a revised effective date.
Acknowledgment
By providing your mobile number and opting in to receive conversational SMS text messages, you acknowledge that you have read and agree to these SMS Terms & Conditions.
